Odwalla Juice Recall Crisis

Individual Case Analysis Companies in Crisis- What to do when it all goes amiss(p)? Discussion Questions: 1. What should the federation do regarding the following specific issues? a. Should the beau monde recall all of its fresh apple juice, just those batches considered potentially contaminated, or not recall any of the product? I think Odwalla should recall all of its fresh apple juice in order to prevent consumers from having to worry about buy the product and getting contaminated. Until the problem is solved fresh apple juice should not be distributed. b. Should the political party admit responsibility immediately? If so, then why? If not, the why not? Yes the companion should admit responsibility as soon as they argon certain that the crisis has occurred so that people see that they are austere and willinging to do as much as they tidy sum. c. How should the association address media interviews? What should be verbalize and what should not be said? The company should be honest and acknowledge that they have do a mistake. On all interviews the company should ex shift unselfishness and regret for those affected and immediately promise that the company will pay all medical costs associated with the crisis. The company should also say the latest news on the crisis and ensure the earthly concern that the company has a handle on the problem.

Listing places customers drop ask questions and seek help about problems related to the crisis can be very appreciated by the customers knowing that the company cares about them. The company should set up a weave site explaining what has happened as well as speak to the press and appear on T.V. to reach a great piece of people. d. Write a short press release for the company addressing the outbreak to present on national television? advertise Release FOR IMMEDIATE RELEASE Contact: Greg Steltenpohl October 31, 1996... If you want to get a full essay, order it on our website: Ordercustompaper.com

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