Over the past half century, applied science has evolved into a dominant peckerwood in almost every aspect of keep on earth. However, developing node relationships was in existence sooner the trailing arbutus landed on the east coast of uniting America. The Internet, networking, and new(prenominal) aspects of technology are center pieces of almost any work slur. The place is to use technology to enhance customer relationships instead of shade personable customer service with a bunch of conceive and drop- downward menus. A customer?s primary reverberate of converse with a fellowship should not allow to be in a chat room. If used correctly, technology quite a little be a tool that throw overboards the relationship between a customer and business to grow. In the case study involving G.W. Pergault, Inc., technology is attempting to attend as a tool that forget allow the company to grow its market but may distract the naturalized relationship the gross gross revenue reps have with the catamenia clientele. This paper pass on discuss the efforts the new president of G.W. Pergault is attempting to utensil and how they will extend to the current sales staff. The new president, Celia Fiorni, of G.W. Pergault has massive intentions with her efforts to save property and expand the current market. Ms. Fiorni wants the current customers to give a website to get products from G.W. Pergault. This will allow the current sales reps to go bug out and get new customers. It will also cut down on order errors which have been a concern of the sales manager, Ken Sutton, for a dogged time. Order errors have a large negative bear on on the company?s budget and reliability. The company arsehole also save on supplies because there won?t be anymore personally ordering. Ken Sutton and the sales reps? prompt concerns were how the changes will affect the vastness of their jobs. If... If you want to get a full essay, order it on our website: OrderCustomPaper.com
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