Cisco Systems

| cisco Systems| | Building and sustaining a customer centric farming| | Cisco Systems| | Building and sustaining a customer centric tillage| Table of Contents Introduction2 Culture2 People2 Incentives3 anatomical structure3 auxiliary activities3 Pros and Cons of Initial strategy4 Reorganization4 Rationale4 Trade-offs5 Problem report6 Alternatives6 Recommendationa6 Implementation6 Culture6 People7 Incentives7 Structure8 Supportive Activities9 stopping point9 Bibliography10 Appendix11 1. Current Organisation Structure11 2. Proposed Organisation Structure12 Introduction Since its inception, Cisco has been very customer centric when the founders realized that victor was not a matter of developing cutting-edge technology, exactly of developing cutting-edge technology that was relevant to the customer. (Cisco Systems: Building and Sustaining a Customer-Centric Culture, 2009) We can argue that this has been breathing through the organization since the reference with the creation of the customer advocacy group. We result first enlist what Cisco has done to maintain their unique culture and scheme pros and cons.

Then, we will outline our rationale for reorganization and explain the trade-offs. We will then explain the current problem and propose our recommendation with our implementation plan. Culture We can see that Ciscos culture fosters customer centricity and how they have aligned their strategy with their culture throughout their organization with regards to people, incentives, structure and supportive activities as outlined below. (HBSP, 2006) People Cisco went to a great extent to insure their values were understood and communicated to all employees. The Cisco core values, empowerment, teamwork, open communication and practice were printed on every employee access badge. The Cisco culture was besides addressed at every employee meeting. Also, the human resources estimate that... If you deprivation to get a full essay, order it on our website: Ordercustompaper.com

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